In pa if i preform bookkeeping services and the customer refuses to pay can i refuse to return documents

Keep Those Cameras Rolling Jonathan Come Over Here And Slate Won’t You Behave Hey There It’s Marie Forleo And You’re Watching Marietv The Place To Be To Create A Business And Life You Love And This Whole Shindig Is Q&a Tuesday That’s Right You Know We Answer Questions Today’s question comes from Wendy, a lovely lady who writes, “How Do You Handle Clients Who Use Your Services But Then Refuse To Pay For Example I Have

A Cat Behavior Consulting Business I Provide A Written Quote, Get Approval, Then Schedule My Call, Provide The Service, And Send An Invoice, Which The Client Ignores, Then They Ignore Several Second Notice And Follow-up Invoices These Clients Simply Stop Responding

To Emails, Don’t Return Phone Calls, And Ignore Snail Mail This Happens A Lot To Me, And I Don’t Know What To Do Short Of Insisting On Payment Before Rendering Service, Which I Think Looks Rude And Demanding Are These Clients Of Mine Also Blowing Off Their Plumber’s Bills And Trash Pickup These Why Don’t I Rate Being Paid Any Insights You Could Offer Would Be Most Valuable Any Insights You

Whew, Wendy, Not To Be Catty But It Sounds Like You’re Having Your Own Little Kitty Litter Pity Party Rare But Serious I Understand Your Frustration And Not Being Paid For Your Services Is Pretty Crappy Okay No More Cat Jokes But We Are Going To

Help You Handle This Now That I’m Done Here’s The Deal Woman I’m Overjoyed That You Asked This Question

Because so many of us don’t feel confident enough to ask for payment up front, and we’re constantly dealing with late payers, Wendy I’d like to offer you some advice. To Remind You Of The Abundant Market You’re Working In, I Did Some Research And According To The Appa (American Pet Products Association),

We Spent Approximately 52 Billion Dollars On Our Pets In 2012, And There Are Nearly 39 Million Households In The United States That Have Cats MeowTranslation: There Are A Lot Of Cat Owners Who Are Your Potential Market, And They Spend Money So The Problem Here Isn't Your Market Or Customers, It's Your Approach To Business I Know, From Your Words, That You Are Passionate About What You Do, And I Bet You're They may believe, incorrectly, that they do not have to pay you. The good news is that you are not the victim and that you can change this as Dr. Phil said it so wisely, and Yes, It's A Tweetable We Teach People How To Treat Us, And You Can Teach Your Clients How To Respect You Just Like You Can Teach Cats And Their Owners How To Respect Each Other So Here's What You Need To Do Step Number One You Have To Get Rid Of The Idea That Requesting Payment Up Front Is Rude And Demanding Because It Isn't Think About Anytime You Go To The Store And Buy Something You Pay For It On How did you handle it? If you have any stories, tips, or suggestions, please share them with me. As always, the best stuff happens after the fact. At Marieforleo, the episode has come to an end. So, Go There And Leave A Comment Now, Did You Enjoy This Kitty Cat Video? If You Did, Then Subscribe

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